FAQ

Do you have any questions? Send us a message

When will my order be shipped?

Due to high demand and the need for individual production, we have a processing time of 3-7 working days. After your order has been successfully manufactured, we will send the package to you immediately!

Can I return my order?

Yes, you can return the delivered goods or revoke your contract declaration within the cancellation period without giving any reasons.

All items that have been personalized are excluded.

How long does the refund take?

The refund will be made 3-5 working days after receipt of the return in our warehouse.

Your question is still unanswered?

Then please leave us a message using the contact form at the bottom of the page!

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    Professional & fast processing

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    We plant a tree for free with every order over a purchase value